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Online Reputation Management


Online Reputation Management

Online reputation management is a practice of structuring a brand's reputation on the internet by displacing misleading content, uploading trending content, and making it visible through the help of other internet algorithms. For a user, the brand must display or provide correct solutions for their queries.

Review monitoring

The major business review websites — platforms such as Yelp, Facebook and Google — are full of customer activity. Monitoring these and many other review websites is an essential element.

Satisfied Customers

Responding to online reviews is another key element of building a positive online presence. Brands should always respond to all reviews — whether they are negative or positive. 

Social Media Monitoring

Social media monitoring provides a look at what your audience has to say about you; your competitors and your market in general — there is a ton of social activity online.

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